Privacy Policy

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Biomedica Co., Ltd. (“we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit our website, contact us or enquire about our products and services.

We may collect personal information that you voluntarily provide to us, including:

• Your name and job title.
• Your company or organisation name.
• Your email address, telephone number and business contact details.
• Information included in your enquiries or correspondence.
• Information relevant to a potential or existing business relationship.

We may also collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited and website usage data, depending on the website's configuration and the technologies in use.

Please do not submit sensitive personal information through our website unless it is necessary and we have provided an appropriate means of collecting it.

We may use personal information to:

• Respond to enquiries and requests for product information.
• Communicate with prospective and existing business partners.
• Provide product specifications and relevant documentation.
• Manage orders, deliveries and business relationships.
• Maintain business records and comply with applicable legal obligations.
• Maintain website security, investigate technical issues and improve website functionality.
• Protect our legitimate business interests where permitted by applicable law.

We will handle personal information in accordance with applicable privacy laws and use it for purposes that are consistent with the reason it was collected, subject to applicable legal requirements.

We do not sell personal information to third parties.

Where necessary for the purposes described in this Policy, we may disclose relevant information to service providers, including website hosting providers, IT support providers, professional advisers, logistics providers and other parties involved in providing our services.

We may also disclose information where required or permitted by law, or where necessary to protect our legal rights.

We seek to limit disclosures to information reasonably necessary for the relevant purpose.

Some of our service providers or business partners may be located outside Thailand. Where personal information is transferred internationally, we will take the steps required by applicable privacy laws, including the Thailand Personal Data Protection Act (PDPA), where applicable.

We take reasonable steps to protect personal information against unauthorised access, loss, misuse, disclosure or alteration.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining business records, resolving disputes and meeting legal obligations.

The applicable retention period depends on the nature of the information and the purpose for which it is held.

Subject to applicable law and any relevant exceptions, you may have the right to request access to, correction of or deletion of your personal information, request restrictions on certain processing activities, object to certain processing, withdraw consent where processing relies on consent, or request a copy of your information in a portable format where applicable.

You may also have the right to lodge a complaint with the relevant privacy regulator.

To exercise an applicable right or ask a question about this Policy, please contact us using the details below.

Our website may use cookies or similar technologies to support website functionality, security and analytics.

The cookies and technologies used will depend on the website's actual configuration. Where required by law, we will provide appropriate information and obtain consent before using relevant non-essential cookies or similar technologies.

You can also manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of websites operated by third parties. We encourage you to review their privacy policies before providing personal information.

We may update this Privacy Policy from time to time. The latest version will be published on our website with its updated effective date.

For questions, requests or concerns relating to this Privacy Policy or your personal information, please contact:

Biomedica
Legal entity: Biomedica Co., Ltd.
Email: info@biomedi.ca
Business address: 32/54 Monthon 8 Village Soi 3 Leabklongthaweewattana Road, Bangkaenue, Bangkae, Bangkok 10160 Thailand

This Privacy Policy is intended to be read alongside any additional privacy notices that may apply to particular business activities.